License details from the regulator's list
- State
- Pennsylvania
- Regulator
- Pennsylvania Gaming Control Board
- License holder, as listed
- PID, LLC d/b/a Presque Isle Downs Casino
- Interactive gaming certificate
- The list shows no number
- Status
- On the regulator's list
- Website on the list
- Register
- Licensed Interactive Gaming Certificateholders and Authorized Interactive Gaming websites, Pennsylvania Gaming Control Board (document dated 4.30.26 in its file name)
- List date, as the regulator shows it
- April 30, 2026
- Read by us
The holder and the brand
The name most people know from the screen is bet365. The name on the certificate is different: PID, LLC, trading as Presque Isle Downs Casino. The list the Pennsylvania Gaming Control Board publishes of licensed interactive gaming certificateholders and authorized websites shows the two together on one row, with bet365 as the brand and casino.pa.bet365.com as the site. The copy we read on November 11, 2026 carries April 30, 2026 in its file name, and the list shows no certificate number for this holder.
The Board's separate page of Pennsylvania interactive gaming operators, also read on November 11, 2026, names Bet365 among the brands a person can check. It advises visitors to use the links on that page to confirm that a site is regulated by the Board, and to look for the Board's logo.
Reading the address on the list
The address on the list is casino.pa.bet365.com, a subdomain of bet365.com. The register records the parent domain as bet365.com. The list shows this address, so the full address is what to compare, not only the brand name in the page title. The Pennsylvania casino address carries the state abbreviation in its middle label, but a label alone proves nothing and the list is the check.
The brand also runs products that the list for this holder does not cover. The Board keeps a different list for sports wagering, titled Licensed Sports Wagering Certificate holders and Operators on its expanded gaming page. We did not read that file for this entry, so nothing here says what it shows for bet365. The entry here covers the casino site and the interactive gaming certificate only.
Who sells the app
The U.S. App Store listing named bet365 Casino, Real Money shows Hillside Technology Limited as its seller. That name does not match the holder on the list. An app store's seller field names the publisher of the software, not the certificateholder, so a different name there is neither a warning sign nor evidence of a link. The list names the holder and the website, and the website address is the point of comparison.
How to check the entry yourself
- Open the Board's expanded gaming information and links page on gamingcontrolboard.pa.gov.
- Under the Interactive Gaming heading, open Licensed Interactive Gaming Certificate Holders and Operators.
- Search the document for "bet365" and for "Presque Isle". Both lead to the same row.
- Read the holder name, then the website beside it, and compare the address with your browser.
- Look at the date in the file name; a later document may have replaced the one we read.
- For the Board's own list of brand names, see its interactive gaming operators page.
What the entry leaves out
The list does not describe the games or the offers, how long a withdrawal takes or how customer service performs. The two summaries below the license box repeat what players and comparison pages wrote about the casino brand, and they are not a statement about the certificate. Comparison pages in particular describe the brand as a whole and in some cases the international site, which can differ from the Pennsylvania one.
The Board also keeps a patron complaint form on its site. Its steps say a dispute is filed with the licensed operator first, and the ticket or complaint number received there is needed for the Board's form.
Frequently asked questions
Is bet365 on Pennsylvania's list?
Yes. The list read on November 11, 2026 shows bet365 and the website casino.pa.bet365.com under PID, LLC d/b/a Presque Isle Downs Casino.
Who holds the interactive gaming certificate for bet365 Casino?
The holder on the list is PID, LLC, doing business as Presque Isle Downs Casino. The list calls its certificate an interactive gaming certificate and shows no number.
Is the casino app seller the same as the certificateholder?
No. The U.S. App Store listing shows Hillside Technology Limited as the seller, while the list shows PID, LLC as the holder. The list is the register entry; the store name identifies the app's publisher.
What players say
Written reviews of the bet365 casino app are mixed. Some players praise the slot selection and the customer service. Others write that a deposit-match offer was added without their choice, that it carried a high wagering requirement before a withdrawal, and that several games stopped opening. A few say results seemed to turn against them after early wins. The developer's reply to one review says the feedback would be passed on.
The U.S. App Store listing, which says it is for New Jersey and Pennsylvania, shows 4.3 out of 5 from 7,717 ratings. Ratings and comments are single players' experiences and do not describe how every customer is treated.
Summarized from the public U.S. app store listing, November 2026.
What comparison sites say
One comparison page, written for the international bet365 Casino brand rather than for Pennsylvania, gives it a very high safety rating by its own method. It found no unfair rules in the terms and conditions, a very low value of disputed payouts for a casino of its size and no major blacklist entry. Strengths it lists are ownership by a long-established gambling company, a good game selection, a clean site design, live chat around the clock, no withdrawal limits and live dealer games. The one drawback it names is a strict and long verification process. Comparison sites are often paid by the operators they cover.
Summarized from one comparison page, November 2026. Operators often pay comparison sites.